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www.12306.cn - China Railway Official Website

Latest China Train News (Updated on October 31, 2023) :

Foreign passengers can book China train tickets on their own on the China Railway official website https://www.12306.cn/en/index.html. At present, www.12306.cn is the ONLY China Railway official website for China train tickets booking. No matter you want to book high speed train tickets ( G train, D train or C train), or purchase normal train tickets (like T, Z or K train), you can check latest train routes & schedules, seat classes and prices and as well as buy tickets on this website.

In November 2020, China Railway officially launched an English version of its ticketing website, 12306, allowing foreign passengers who don't understand Chinese to register and purchase train tickets themselves. On the 12306 website, there are options to choose between "English" and "Simplified Chinese" in the top right corner of the page, and by clicking on "English", users can enter the English version. China Discovery is here giving you a handy guide to book train tickets on www.12306.cn as well as use other service provided by the official website. Go step by step with us!

At present, www.12306.cn is the ONLY China Railway official website for China train tickets booking . No matter you want to book high speed train tickets ( G train , D train or C train ), or purchase normal train tickets (like T, Z or K train), travelers can check latest train routes & schedules, seat classes and prices and as well as buy tickets on this website.

Popular China High Speed Bullet Train Tours

• 6 Days Classic Beijing Xian High Speed Train Tour
• 6 Days Beijing Shanghai Tour by High Speed Train
• 9 Days Pandas Terracotta Warriors Great Wall Encounter
• 9 Days East China & Mt. Huang Tour

Hot China Normal Train Tours

• 8 Days Tibet Train Tour from Beijing
• 6 Days Nature Tour to Yangtze River & Zhangjiajie

www.12306.cn Main Service, Navigation & Function

Compared to the Chinese version, the English version of the 12306 website has simplified functions, offering registration, login, one-way ticket purchase, changes to arrival station, ticket refunds, and order inquiries, but it does not provide other services such as points, catering, or tourism information. The ticket purchasing process is similar to the Chinese website, and the station names are provided in both Chinese and English, with reminders given when ticket availability is low.

Pre-Sale Period on www.12306.cn & When Can you Buy Tickets Ahead

Pre-sale period about train tickets refers to the days prior to the train departure. It is subject to change. On June 1, 2022, the train tickets pre-sale (include high speed train tickets) period in China was changed to 30 days from previous 30 days. More trains will be arranged during the major Chinese festivals. China Discovery suggests you buy your train tickets in advance to guarantee yourselves a booked ticket and a smooth trip along the way. After booking successfully online, you can collect the train tickets any time you like.

Useful Links: How to Book China High Speed Train Ticket | How to Collect Train Ticket | How to Read Train Ticket

What Kinds of Documents Can Book Train Tickets on www.12306.cn?

When booking train tickets on www.12306.cn, it can generally accept several kinds of documents for different passengers no matter in mainland China, in Hong Kong, Macau and Taiwan, or from other countries.

● Passport of foreign nationality

● Chinese citizen 2nd-generation ID Card

● Permit of Inland Entry and Exit for Hong Kong and Macau Residents

● Mainland Travel Permit for Taiwan Residents

● Home-return Permit

● Permit for Mainland Residents to Hong Kong, Macau and Taiwan

● Other valid documents

Valid Documents to Buy China Train Tickets

How to Sign Up for www.12306.cn English Version?

It is important to note that currently, the English version only supports the registration of valid foreign passports. When registering an account and adding passengers, the English version only requires an email address and does not require a Chinese phone number, which is likely designed to be convenient for foreign passengers who are visiting for a short period of time and do not have a Chinese phone number.

Go to https://www.12306.cn/en/index.html, find “Register” button in the header bar of the page and click. Then fill in the registeration form based on the following instructions to sign up for your account.

● Nationality: Click the dropdown and select your nationality.

● Name: Fill in your name exactly as the name on your passport. Maximum of 30 characters allowed for passenger's name(Length of name includes spaces). If a name contains more than the maximum number of characters allowed, please enter only the first 30 characters in the same order as they appear on the passenger's passport: Surname, Given Name and Middle Name.

● Passport Number: Fill your passport number.

● Passport Expiration Date: select the date when your passport will expire.

● Date of Birth: Choose your date of birth on the calendar.

● Gender: Click “Male” or “Female”.

● Username: Username will be used to log in to 12306.cn. It must be in the range of six to thirty characters. Letter, numbers, hyphens and a few other special characters are permitted. You can use anything like email address as your username. It will remind you whether your username is ok or not.

● Password: It is limited to six to twenty characters including letters, numbers or hyphens or other symbols.

● Confirm your Password: Input the same passwords here again.

● Email Address: Input your most-frequently used email. Related notifications will be sent to you via email.

After filling out all your personal info for registration, reading and agreeing with the "Terms of Service and Privacy Policy of 12306.cn”, click the "Next step". A email will be sent to your mail box to request activating your account. Your 12306 account registration completes.

Log into your Account

You should input “Username/Email Address”, enter your password and input the identifying code to log in. You are now on your "Personal Center"(My 12306). Here you can not only find access to “train booking”, but also can manage your order, such as canceling order, changing trains, etc., and manager your passengers (which means you can book train tickets for others).

How to book train tickets for others?

To book tickets for your relatives or friends, you need to add them to your Passengers list. If you are your account owner, you don't have to add your own passenger information as it will be generated automatically based on your registration data. To add other passengers, find the "My Passengers" in the left sidebar to fill in the form. Required information includes nationality, passport, name, date of birth, gender, email and passenger type. Please note one account are limited to buy 9 tickets in one time.

Passport Verification

Starting from November 28, 2023, the China Railway Department has launched an online identity verification service for foreign passports. Previously, foreign passengers who purchased tickets on the 12306 website needed to present their original passport at the railway station window to verify their identity information.

After the launch of the foreign passport online identity verification service, passengers can log in to the 12306 website and follow the system prompts to fill in information such as name, nationality, and ID number, then upload photo of the passport information page and another photo of yourself holding your passport(Verifying other passengers only require passport information page). The system will automatically complete the identity verification. The verfication time could be as short as a few minutes, or as long as a week. If you fail to verify your passport, you can try to upload passport photos again and request another verification. In addition to online verification, passengers can still go to the railway station window to verify.

The railway department reminds that foreign passengers can only purchase tickets and take the train after their identity verification is passed. Please hold a foreign passport Passengers timely check the identity verification status and complete the identity information verification as soon as possible to avoid affecting ticket purchase and travel.

How to Check Train Route, Schedules and Classes of Seats on 12306.cn?

You can begin to search the train route and schedules after input the departure city/arrival city/departure date. You can filter by train types, duration, railway stations and so on. Every schedule on the day will be shown on a page with detailed departure railway station and arrival railway station, departure time and arrival time, duration, classes of seats (availability or not). If you want to change your route for in-depth searching, just do as above procedures. You can also check the classes of seat price and availability. Select your favored time with available seats and then click the button “book” and move to next step.

Learn More about China High Speed Train Seat Types:

Business Class Seat | First Class Seat | Second Class Seat | First Class Seat VS Second Class Seat

After choosing the seat type and clicking "book", you will be turned to the booking info page which is listed with your favored train schedules, train number, departure station/arrival station, departure time, classes of seats with detailed prices. Choose the passenger who will take the train under the "Passenger Information" tab, then submit the order!!!

Check the Confirmation Page & Make the Payment

After choosing your seat and filling your personal info, you should confirm your info and make the payment within 30 minutes. The website supports multiple payment methods, including existing payment methods available on the Chinese version (major banks, Alipay, WeChat, etc.) as well as four major international card organizations (VISA, MasterCard, JCB, and Diners). Ticket display and transactions are all processed in Chinese yuan and international card payments are completed through the Bank of China.

Please note: You are only permitted to change your selection three times in any 24-hour, if you exceed that, your account will be blocked for 24 hours.)

Receive Message & Collect your Train Tickets

You are on the last step. After the payment, wait for the system to process your booking. You can check your booking status on the website, or receive comfirmation message from your email or phone.

Currently China Railway electronic ticketing system supports foreign passports in most train stations, which means you can directly use your passports to enter train station to board your train, no needing to collect your paper ticket. But please notice in some stations especially small stations, you still need to collect your paper ticket because they may have no passport-reading machine.

Other Info about China Train Tickets:

How to Collect China Train Tickets? | How to Alter China Train Tickets? | How to Cancel China Train Tickets? | How to Read a China Train Ticket?

How to Plan Your High Speed Train Travel in China

Since there are so many tourist cities connected by high speed rail network, tourist have lots of choices and routes to experience the super fast, comfortable and fashionable high speed trains. China Discovery offers you featured high speed train tours in different routes, length, themes and landscape.

If it’s your first time to visit China, Beijing, Shanghai and Xian are the top recommended destinations to enjoy the newest Gaotie and most representative attractions in China. It takes about 4.5-6 hours from Beijing to Shanghai or Xian by high speed train, and Shanghai Xian express needs about 6-7 hours. You can experience the top standard seat - Business Class Seats to enjoy the half day train travel. Here is our 6 Days Beijing Shanghai High Speed Train Tour and 8 Days Best of China Tour . If you want to an in-depth train trip to discover more interesting cities, you can have a new Hong Kong Guilin Train Tour , an Ancient Silk Road Tour ( 15 Days Classic Ancient China Silk Road Tour with Bullet Train Experience ) and ethnic culture tour in Yunnan. Check updated train schedules and route to get inspired for you China train tour!

Book Train Tickets with China Discovery

If you have more questions about booking train tickets on China Railway official website (www.12306.cn), you can feel free to ask our professional ticket booking team . Or, you can tell your favorite train routes, schedules and seat type, China Discovery can handle all the trouble and help you book the China train tickets! Wish you a nice, smooth and enjoyable train journey in China!!!

Other Routes to Experience D High Speed Trains

As high speed train travel are becoming much popular and recommended by large portion of visitors in China, here we also list some top high speed train routes chosen by most people during their China tour. See the routes at below and pick one to experience the great advantages of travelling by high speed train. Also, you could check all high speed train routes to select which section to experience.

More Articles about China Bullet Train Tickets

• Everything about Your Tickets
• How to Read Your Train Tickets
• How to Collect Your Train Tickets
• How to Book China Train Tickets
• China Bullet Train Tickets Cancellation
• Alteration of China Bullet Train Tickets

Extension Readings of High Speed Train Travel in China

• Facilities, Food & Services Onboard China Bullet Train
• Food & Drinks Onboard
• Toilets & Washrooms Onboard
• China Train Baggage Allowance & Policy
• Most Useful Train Travel Tips & Advice
• Most Useful Chinese Phrases for Taking Trains
• High Speed Train Seats & How to Choose
• Ultimate China Train Travel Guide
• Top 10 Advantages of Train Travel in China

Recommended Tours

Top 3 tours chosen by most customers to explore in the best way. Check the detailed itinerary, or tailor your own trip now with us.

6 Days Classic Beijing Xian High-speed Train Tour (Most Valuable)

Beijing / Xian

9 Days East China & Mt. Huang Tour by High Speed Train

Shanghai / Suzhou / Hangzhou / Huangshan

7 Days Shanghai Suzhou Beijing Contrast Tour by High Speed Train

Shanghai / Tongli / Suzhou / Beijing

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How to Buy China Train Tickets: App, Web, Station, & Call

• How to Buy a Chinese Train Ticket
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• China Spring Festival Travel Rush 2019
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It seems difficult for international travelers to buy train tickets in an unknown country. Especially when language becomes a huge barrier. In this article, we'll tell you how to book train tickets in China like a local .

Except the four ways, you will also learn 3 booking policies that should be known before making a reservation. The policies are regarding to how far in advance should you buy tickets? What documents are needed? How much does a child's ticket cost? Find the answers below.

Book via App, Website, Station / Outlet, Call

There are four ways to book China train tickets. Each way has its advantages and disadvantages.

1. Via an English service platform: with reasonable service fee but no language barrier.

2. Through China Rail official website: www.12306.cn: no service fee but time-limited.

3. Buy directly at a train station / ticket outlet: with extra fee of CNY 5 per ticket and no English service.

4. Call official hotline to book: +86 010 95105105: add both country code and city code when dialing.

1. Book Tickets via China Train Booking App - Fast & Reliable

While travelling abroad, especially in a non-English speaking country, downloading an English service app is really necessary. China Train Booking app was launched in 2015, and now it owns more than 100 thousand of active users on the App Store and Google Play, and received over 90% positive reviews. China Train Booking offers:

• Search & book anytime : No matter when and where you are located, in a metro or a restaurant, you can plan your train travel by just a couple of tabs on your phone.
• Get instant notifications of your tickets : China Train Booking app informs you everything about your bookings on the phone, including the suspending of your train, departure notification, and other emergenciy info released by China Railway.
• Multiple payments accepted : The official ticketing website www.12306.cn only accepts payment from a Chinese bank card. China Train Booking supports payment paying through international credit card / PayPal / Alipay / WeChat Payment.
• Easily collect your ticket by showing an E-voucher : Using an E-voucher on the app is much easier than printing a document from a web to collect ticket .
• Better after-sale service : No need to visit a website again and again to check your booking status or contact customer service. China Train Booking app helps you track your booking status and cancel your booking instantly.On your booking page, you can find our customer service hotline available 24/7, and we are also reachable through e-mail, WeChat and WhatsApp from 6:00 to 23:00.

Only Three steps to get your China train tickets by using our app:

• Search your train route and choose a right train.
• Input the passenger's name and passport number.
• Pay to get your E-ticket number

Get the free trial now:

• Download on Apple Store
• Download on GooglePlay
• Download Android apk

2. Book on the Official Website of China Railway - Cheap but Time-Limited

China Railway only has one official website for booking tickets online: www.12306.cn. And there is no extra service fee if you book from there.. But only available to place orders during 23:30 - 05:00(the following day) . You can only place orders at the release date, which is 15 days before departure. Its home page looks like this:

Here are the brief steps you need to follow to buy a ticket via 12306.cn:

• Register a 12306 account with a valid Chinese phone number.
• Log in to your new account.
• Choose a train and a seat class and pay in CNY.
• Get your collection number online, which you can use to collect the paper ticket at the station.

Learn the step-by-step guide of how to use 12306 by reading How to Buy a China Train Ticket on China Railway's Official Website

• No English version on the official website.
• Only a Chinese cellphone number can be used to register.
• Only available to place orders during 6:00 - 23:00, UTC +8.
• Only WeChat, Alipay, and some specific Chinese bank cards can be used to make the payments.
• The website always has a tendency to crash and have bugs

Advantage: There is no service fee. If you live in China and can read Chinese, it is recommended to use this website to book your train tickets.

3. Buy at a Railway Station/Ticket Outlet - Cheap But The Tickets May be Sold Out Fast

When you decide to go to the railway station to buy tickets by yourself, please make sure you have your passport and enough cash or a Chinese bank card in hand.

In most stations, ticket windows are located on the first floor of the main station hall. However, some stations’ ticket windows are located in an independent ticket building. The ticket window in Chinese is "购票窗口".

Generally, there is no service fee if you buy your ticket(s) at a railway station. However, if the train you booked doesn’t depart from the city you are in , the railway station will charge you 5 yuan for each ticket.

If train station is too far from where you locate, there are many ticket outlets distributed throughout a city, especially in some main districts. A charge of 5 yuan is payable for each ticket as a service fee if you buy your tickets from them.

The station staff will show you the train timetable and tickets availability on a computer. Just tell him/her which train and what seat class you would like to book.

Then pay in cash, WeChat Pay, Alipay, POS machines that accept bank cards from designated banks, or various bank cards with UnionPay logos The rail staff will print your ticket immediately.

• It is troublesome to go to a station/outlet to buy your ticket(s).

Buying tickets directly from train stations or outlets is out of fashion. Nowadays, Chinese people are used to dealing with everything from their smartphones, so the number of ticket outlets has declined sharply in recent years.

• Most of the clerks don’t speak English and their attitude is not very good
• Railway stations are always crowded
• Tickets may be sold out while you are going to the station

It is not an exaggeration to state that some popular tickets are released by China Rail, they can be sold out within 1 minute! Occasions like this would mean traveling to the station in vain.

4. Call Hotline 95105105 - Language Barrier

China Rail has a hotline for passengers to book train tickets by telephone. This is not a mainstream way of booking train tickets in China,but if you want to skip the procedures of registering the account online, it is also an alternative choice.

Here are the tips of booking tickets by telephone:

• Telephone number: area code + 95105105 (e.g. Beijing departure: 010-95105105, Shanghai departure: 021-95105105)
• Working hours: 05:00 — 23:00
• Language: Chinese (but you can also try to communicate in English, some clerks can speak a little English)
• Book limitation: 4 to 15 days before departure
• After you successfully book, please go to the station to pay the money and get you ticket(s) within 24 hours , or your ticket(s) will be cancelled.To complete the payment process, please bring the order number provided by the phone booking system and the original valid identification documents of the passengers to any railway station ticket window or railway ticket outlet.

China Train Tickets Are Released 15 Days before Departure

• Online pre-sale : 15 days before departure. E.g. ticket for Nov.30 will be released online after Nov.15.
• Station/outlet pre-sale : 15 days before departure. E.g. ticket for Nov.30 will be released offline after Nov.15.

* If you book on www.12306.cn, you are not allowed to place orders before release date. If you use China Tain Booking App, you are able to reserve your seat anytime, even earlier than a year.

* For trains running during Chinese national holidays, we highly recommend you to book them before the first pre-sale day.

Chinese national holidays are always peaks of train travel. Train tickets will be sold out in minutes right after they are released. Placing your orders as early as possible on China Train Booking App is highly recommended.

To find out all the essential things about traveling by trains in China, please read China High-Speed Train/Rail Guide .

Only Passport / Mainland Travel Permit / Chinese ID Card Is Needed to Book a China Train Ticket

• If you have successfully applied for China VISA , your passport can be used to book a China train ticket. The name and the passport number you input to book train tickets must be exactly the same as on your passport.
• If you are a resident from Hong Kong, Macau, or Taiwan , only mainland travel permit can be used to buy and collect ticket.
• If you have Chinese ID card , use your Chinese ID numbers to make reservations.

Child under 14-year-old cm Enjoys 25% - 50% Discount

* Child is not able to book China train ticket alone online. Children under the age of 14 should travel with adult passengers, except for students who need to commute to school by train and children who railway transport companies agree to supervise during the journey.

• Child's under 14-year-old: :Booking a ticket of 2nd class seat / 1st class seat / business class seat / hard seat / soft seat can enjoy 50% discount. Booking a ticket of hard sleeper / soft sleeper / personal soft sleeper / superior soft sleeper gets 25% off.
• Child's height under 6-year-old: : Free. Free. But he / she will share one seat / sleeper with an adult. When passengers carry children who can travel for free, they should declare in advance to the railway transportation company when purchasing tickets. The valid identification document used during the ticket purchase declaration will serve as the child's travel voucher.

You might be also interested in reading:

• How to Collect Train Tickets in China
• Baggage Rules of China Rail

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